Privacy Policy

This privacy policy applies to the information collected by Estudio Visual Sur, operating this service and our online platform. We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy explains how we collect, use, and protect the personal information you provide when interacting with our site or using our services, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect various types of information to provide and improve our services. This may include:

Personal Identification Information: Such as your name, job title, company name, postal address, telephone number, and email address, which you may provide when contacting us, requesting a quote, or using certain features of our site.

Usage Data: Information about how you access and use our service, such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Communication Data: Information you provide when you communicate with us, including inquiries, feedback, and support requests.

How We Collect Information

We collect information in several ways:

Directly from you: When you fill out forms on our site, send us emails, or communicate with us through other channels.

Automatically: As you navigate through our site, we may collect usage data using cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our service: Including processing transactions and managing your requests.

To improve, personalize, and expand our service: Understanding how you use our site and services helps us enhance them.

To communicate with you: Responding to your inquiries, sending administrative information, and providing updates about our services.

To comply with legal obligations: Adhering to applicable laws, regulations, and legal processes.

For our legitimate business interests: Such as preventing fraud, ensuring the security of our systems, conducting analytics, and marketing our services.

Legal Basis for Processing (Under GDPR)

We process your personal data based on the following legal grounds:

Performance of a Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.

Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms. This may include improving services, marketing, and fraud prevention.

Consent: When you have given clear consent for us to process your personal data for a specific purpose. You have the right to withdraw your consent at any time.

Data Sharing and Disclosure

We may share your personal information with third parties in the following situations:

Service Providers: We may share your data with third-party companies and individuals who provide services on our behalf (e.g., website hosting, analytics, customer support). These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of others.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Argentina and choose to provide information to us, please note that we transfer the data, including Personal Data, to Argentina and process it there.

When transferring data from the European Economic Area (EEA) to countries not deemed to provide an adequate level of data protection, we may rely on legal transfer mechanisms such as Standard Contractual Clauses approved by the European Commission or other relevant safeguards. By using our service, you consent to such transfers.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, including for satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights (Under GDPR)

If you are a resident of the EEA, you have certain data protection rights. These include the right to:

To exercise any of these rights, please contact us using the details provided below. We may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, our data practices, or wish to exercise your data protection rights, please contact us in writing at:

Estudio Visual Sur

1750 Avenida Santa Fe, Floor 6, Suite B

Buenos Aires, Ciudad Autónoma de Buenos Aires, C1061ABQ

Argentina